By definition, Business Process Outsourcing (BPO) is the strategic use of third-party service providers to perform activities traditionally handled by internal staff and resources. Many firms and organizations in the world today are choosing to externally source the execution and management of facilities, customer care and logistics, human resource, legal and financial research, employee development and finance, among others.This trend is primarily due to the drive to cut operational costs, and the emerging economies of specialization enabled by application of information and communications technologies. The intervention presupposes the availability of low cost Internet bandwidth.
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- Ministry of Information & communication Technology
- Uganda Communication Commission (UCC)
- Uganda Investement Authority (UIA)
- Finance, Planning & Economic Development
- Uganda National Council for Science & Technology
- Public Procurement & Disposal of Public Assets Authority (PPDA)
- Uganda Revenue Authority (URA)
- Posta Uganda
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