Unified Messaging Collaboration Services

One of the pillars of the IT Services Rationalization Strategy is the promotion of Unified Messaging and Collaboration Services (UMCS) within Government entities. It is in this regard that, NITA-U has initiated the implementation of a Unified Messaging and Collaboration system for the Government of Uganda.

This is intended to enhance communication and collaboration among Government Ministries, Departments and Agencies (MDAs) and Local Governments (LGs) countrywide thereby reducing messaging and collaboration costs across Government by leveraging one shared platform. As such, improving service delivery by promoting a mobile and remote workforce and communication in Government among others.

Upon completion of this implementation, MDAs and LGs will receive services such as email, contacts management, instant messaging, video and audio conferencing as well as social media integration.