Commissioning Child Helpline Sauti (116 ) Call Centre

Thursday, October 1, 2015

The Child Helpline building was officially commissioned at a colourful event in Kireka Rehabilitation Centre by Hon Evelyn Anite, State Minister for Youth and Children.

 

It was attended by different supporting Government officials and development partners who have all contributed to the existence of the child helpline; UNICEF, PLAN International, Norwegian Embassy and NITA-U among others.

 

The event was held to officially commission the Uganda child helpline secretariat, create more awareness of the toll free helpline Sauti -116 as well as to communicate future plans to ensure consistent service delivery to uphold children’s rights.

 

It was both emotional and enlightening for all guests present to hear two ladies narrate an ordeal where each had lost their children to unsuitable and dangerous living conditions but just a call to 116, Sauti came to their rescue at immediate notice and assisted them in having their children back safe and sound.

Sauti works with other children’s rights organisations as well as the Police in charge of children affairs to ensure both mothers and children receive counselling and any other assistance needed.

 

NITA-U is proud to be associated with SAUTI 116 the brand for the Uganda Child Helpline Service a technology based outreach service that links children in need of care and protection to services and resources.

 

As NITA-U we are proud to have offered technical assistance in the inception and implementation of the National Child Helpline in its pilot phase that was housed at the NITA-U managed Government of Uganda BPO Center.

 

The Child Helpline center is connected to the National Backbone Infrastructure (NBI) and NITA-U facilitates the service by providing subsidized bandwidth to ensure smooth running of the service.