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Keynote Address by ED NITA-U, James Saaka at the opening on the ICCIR'2011 Conference today (8-8-11) at Protea Hotel

Keynote Address by ED NITA-U, James Saaka at the opening on the ICCIR'2011 Conference today (8-8-11) at Protea Hotel

Background
Research is critical to establishing the needs of countries and groups within them, and to...

Hon. Ruhakana Rugunda, Minister for ICT...

Hon. Ruhakana Rugunda, Minister for ICT...

launches the government Unified Messaging and Collaboration Platform at NITA-U. Hon. Ruhakana Rugund...

Uganda-Rwanda to cooperate on ICT: NBI to be extended to Rwanda by December 2012

Uganda-Rwanda to cooperate on ICT: NBI to be extended to Rwanda by December 2012

As a follow up to the visit by H.E the President of the Republic of Uganda to Rwanda in July, 2011, ...

Business Process Outsourcing

The Governance Frameworks that will be developed will include: Review and Update of the BPO Strategy and Model for Uganda; Standards, accreditation guidelines and regulations; Policy guidelines and monitoring plan; Guidelines/frameworks for Government Incentives on BPO. Creation of Awareness of Government BPO Programme To create awarene...
  What is Call Centre? A Call Centre serves external customers who need to make purchases, obtained information or assistance on product use, status request, and billing issues. The Call Centre was born as a sales function, a major distinction between a Call Centre and a Help Desk. Unlike the Help Desk, the Call Centre has always had a 'busine...

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